This is one of the most commonly asked questions in our industry and the line between these two types of roof damage is often blurred by dishonest roofing salesmen. In simple terms, your insurance typically covers sudden and accidental loss by a covered peril in a...
The short answer is… YES! Most consumers don’t like to hear this part but you absolutely without a doubt HAVE to pay your deductible. This is a legal obligation dictated in your insurance policy that you are required to pay for your portion of the repairs. If you are...
Ross and Philip provided exceptional service. We had been having roof leaks for more than 2-3 yrs in certain spots in the house.We had this inspected by multiple roofers and no one was able to figure out where the water was coming from… More in the house as there were no obvious signs of roof damage. Ross and Philip were onsite multiple times and helped figure out the issue and fix it. They were always very professional, always came on time and above all figured out the problem.
They definitely went above and beyond.
Regarding the work, they went over all the steps in detail. The work was clean and neat. We will definitely call them for any roofing issues.
I worked with Phillip and it was an amazing experience! We had a rainstorm inside the house after a storm and he came over gave us options, followed up, communicated without making me feel dumb for not understanding roofing. 10/10 will… More use this company when we replace the roof!
I had an absolute amazing experience with Lumen. Michael and Phillip were very professional and always made me feel that we were their only job. I was never pushed off for another job. They were on the job site the ENTIRE time , which… More is UNHEARD of. They made sure to keep me updated 100 percent and told me how each step will work. I have referred them to others that actually ended up using them and they had a very positive experience too. I will continue to recommend them.